As we have customers all around Australia, we provide free express posting within Australia. We will provide a tracking number once it has been sent so that you can track its expected arrival. We also understand that delivery may be for a surprise occasion and we will help with this as much as possible to ensure it remains a secret.
30 Day return policy
At Utopian Creations all our jewellery is designed and made to the highest standards and as such we are proud to offer a 30 money back guarantee to ensure you are perfectly happy with your decision. This guarantee enables you to exchange your purchase or receive a full refund within 30 days of receiving the item. Custom designed, engraved, personalized pieces, previously exchanged items and all earrings (due to Health and Safety), are excluded from this policy and in most cases the piece should be unworn. If you would like to return an item please contact us at your earliest convenience to arrange delivery of the item.
Complimentary ring resize
For all rings sold by us within Australia via this website or our retail workshop we offer one complimentary ring resize within the first 6 months of ownership. A comfortable fit is important and we want the best for you and your cherished ring. Please contact us to arrange delivery of your ring.